HOSPIO HMS
Your clinic's phone line, now an appointment desk.
Patients call, pick their language, get a token and an SMS. No app, no internet, no queue at your front desk.
- Works on any phone
- 6 Indian languages
- Live in minutes, not months
The front desk, before and after
Stop answering the same call all day.
Drag the handle. On the left, a phone nobody can answer fast enough. On the right, callers who book on their own and arrive when they are asked to.
Without HOSPIO
- Phones ring while patients wait at the desk.
- Everyone turns up at once and the waiting room fills.
- Calls get missed and callers give up.
With HOSPIO
- Callers book by themselves, in their language.
- Each patient gets an arrival window, so arrivals spread out.
- Every caller is served.
How it works
Three steps. No app to install.
From the patient's side it is just a phone call and a text message.
Patient calls your clinic number
Any phone works. No app, no internet. The HOSPIO voice menu answers the call.
Chooses a language and confirms on the keypad
The menu speaks the patient's language. A key press confirms the booking.
Gets the token and arrival time by SMS
The patient knows when to come, so nobody has to wait in a crowd.
SMS from HOSPIOToken 23. Reporting time: 11:30 AM to 12:30 PM
What you get
Everything a clinic needs to take calls off the desk.
Phone booking (IVR)
Patients book by calling the clinic's own number.
Learn moreSMS confirmations
Token and arrival time land in the patient's inbox.
Learn moreQueue tokens and arrival windows
A time window to arrive in, not "come early and wait".
Learn moreDoctors, sessions and leave
Set holidays and leave once. Callers hear what is open.
Learn more6 languages
Kannada, English, Hindi, Telugu, Tamil and Malayalam.
Learn moreSimple clinic admin
See today's queue and change the day from one screen.
Learn more
Languages
Patients hear your clinic in their own language.
The voice menu speaks Kannada, English, Hindi, Telugu, Tamil and Malayalam. Each clinic chooses which to offer. English is always available.
Hover or tap a language to see its sound wave. No audio plays.
One platform, many modules
Start with the phone line. Grow into the whole clinic.
Three modules are live today. The rest are labelled, so you always know what you can use now.
HOSPIO- Appointments & phone booking (IVR)
- SMS notifications
- Clinic admin
- Reception
- Doctor console
- Patient records
- Billing & payments
- Reports & analytics
- Patient app
Why clinics choose HOSPIO
Simple for patients. Light for your team.
0
apps for patients to install
6
languages on the voice menu
Booking during your clinic’s hours, without a receptionist
1
dashboard for every doctor
For partners
Sell HOSPIO in your region.
Bring phone-based appointments to the clinics you already know. Join the partner programme.
Do patients need a smartphone?
No. Any mobile or landline works; they just call the clinic’s number.
Which languages?
Kannada, English, Hindi, Telugu, Tamil and Malayalam. Each clinic chooses which to offer; English is always available.
What if an SMS fails?
The booking still stands, and the patient’s token is safe. The clinic can see any SMS that didn’t go through.
Can we close the clinic for a day?
Yes. Mark a holiday or leave, see who is already booked, cancel them in one step, and they’re told by SMS.
Can we have more than one doctor?
Yes. Patients choose the doctor on the call, and each doctor has their own sessions and token limits.
How long does setup take?
Usually a few days, mainly getting the phone number and SMS approvals. The clinic settings take under an hour.
Is patient data safe?
Each clinic’s data is kept separate, every change is recorded, data is hosted in India and backed up, encrypted, every night.
What does it cost?
A simple monthly plan per clinic; see Pricing or book a demo.