Clinic admin panel
A clinic admin that anyone at the desk can use
One simple web admin for the front desk. See today’s queue, set up doctors and sessions, test the phone menu, and know when the clinic is ready to go live.
- Today’s live queue
- Doctors and weekly sessions
- Holidays, closures and leave
- Go-live checklist
- IVR settings and simulator
Simplified illustration of the admin.
How it works
Getting a clinic ready
- Live queue
- Doctors and sessions
- Holidays and leave
- IVR settings
- IVR simulator
- Plan and usage
- Activity log
- Go-live checklist
- 1
Add doctors and weekly sessions
Plus occasional extra working days.
- 2
Set up the phone menu
Choose languages, hours and arrival windows in the IVR settings.
- 3
Test it without a call
The IVR simulator lets you try the phone menu from the admin.
- 4
Watch the go-live checklist
It turns green when the clinic is ready.
Why it matters
Everything the desk needs, in one place
Today’s live queue
See today’s queue at the desk, as it happens.
Doctors and weekly sessions
Set each doctor’s weekly sessions, plus occasional extra working days.
Holidays, closures and leave
Preview the affected bookings, then cancel them and notify patients by SMS.
IVR settings
Choose the languages, hours and arrival windows for the phone menu.
IVR simulator
Test the phone menu without making a call.
Plan and usage
See your plan and how much of it you have used.
Activity log
A record of every change made in the admin.
Go-live checklist
It turns green when the clinic is ready.
Go-live checklist
Know when you are ready
The checklist turns green as each part of the clinic is set up.
Go-live checklist
Example items, for illustration. Click an item to try it.
Questions
Quick answers.
Can we test the phone menu without making a call?
Yes. The IVR simulator lets you try the phone menu from the admin, without making a call.
Can we see who is affected before closing a day?
Yes. When you add a holiday, closure or leave, you get a preview of the affected bookings before you cancel them and notify patients by SMS.
How do we know the clinic is ready to go live?
The go-live checklist turns green when the clinic is ready.