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Security and privacy

Built for healthcare data

Clinic data is sensitive. Here is what HOSPIO does to protect it, in plain words.

DATAClinic dataEach clinic’s own recordsSeparationKept apart at the database levelEncryptionProvider credentials are encryptedAuditEvery change is recordedBackupsEncrypted, nightly, off-siteHosted in India
  1. Clinic dataEach clinic’s own records
  2. SeparationKept apart at the database level
  3. EncryptionProvider credentials are encrypted
  4. AuditEvery change is recorded
  5. BackupsEncrypted, nightly, off-site

How it works

How a clinic’s data is looked after

Where it is hosted

In India

  1. 1

    Each clinic’s data is kept separate

    Clinics are separated from each other at the database level.

  2. 2

    Sign-in is protected

    Platform administrators sign in with two steps.

  3. 3

    Credentials are encrypted

    Credentials for outside providers are stored encrypted.

  4. 4

    Every change is recorded, and backed up

    An audit log records every change. Encrypted backups are taken every night and stored off-site.

Why it matters

What we do, and nothing more

  • Each clinic’s data kept separate

    Separated at the database level.

  • An audit log of every change

    Every change is recorded.

  • Two-step sign-in for platform administrators

    Administrators who run the platform sign in with two steps.

  • Encrypted provider credentials

    Credentials for outside providers are stored encrypted.

  • Encrypted nightly off-site backups

    Backups are taken every night, encrypted, and stored off-site.

  • Hosted in India

    Clinic data is hosted in India.

Follow a change

What happens to a change?

Step through what happens when someone at a clinic changes something.

The journey of one change

Select a step to jump to it.

Questions

Quick answers.

Is patient data safe?

Each clinic’s data is kept separate, every change is recorded, data is hosted in India and backed up, encrypted, every night.

Where is the data hosted?

In India.

How are backups handled?

Backups are taken every night, encrypted, and stored off-site.

See HOSPIO working in your clinic

Book a short demo. We will show you how phone appointments, tokens and SMS work for your doctors.