Skip to content

Product overview

Everything your clinic needs to run appointments by phone

Patients call, pick their language and get a token and an SMS. The clinic runs it all from one simple admin.

Patient’s phoneAny phone, no appVoice menuHOSPIO answersBooking engineNext token, windowToken + SMSSent to the patientClinic adminand live queue

The journey

One set-up. Many easy calls.

The clinic sets things up once. After that, each patient’s journey is a phone call and a text message.

For the clinic

  1. 1

    Set up doctors and sessions

    Weekly sessions for each doctor, plus occasional extra working days.

  2. 2

    Choose languages and hours

    Pick the languages, hours and arrival windows for the phone menu.

  3. 3

    Go-live checklist

    It turns green when the clinic is ready.

  4. 4

    Watch the live queue

    See today’s queue at the desk, as it happens.

For the patient

  1. 1

    Call

    The patient rings the clinic’s own number from any phone.

  2. 2

    Choose language

    They pick a language. Repeat callers skip this step.

  3. 3

    Confirm

    One key press books the token.

  4. 4

    SMS with token and reporting time

    Token 23. Reporting time: 11:30 AM to 12:30 PM

See HOSPIO working in your clinic

Book a short demo. We will show you how phone appointments, tokens and SMS work for your doctors.